Return & Refund Policy
We offer a 7-day return policy, giving you ample time to request a return from the date you receive your item. To qualify, your item must be in its original condition, unworn, unused, and with tags still attached, along with proof of purchase. Contact us to initiate your return process; we'll provide a return shipping label and instructions. Please note, that returns without prior authorization will not be accepted. For any questions regarding returns, reach out to us at support@shwet.co.
Upon receiving your return, we will inspect the item and notify you of the approval status for your refund. If approved, your refund will be processed promptly via your original payment method within 10 business days. Keep in mind that it may take additional time for your bank or credit card company to finalize the refund. If more than 15 business days pass without receiving your refund, please contact us at support@shwet.co.
Shipping Policy
At Shwet, we ensure a seamless shopping experience from order placement to delivery. Orders are processed within 48 hours, and you'll receive a confirmation within 24 hours once your order is dispatched.
You can track your shipment and check the order status using your tracking ID (AWB/Order ID) on this tracking link once it's ready.
https://shwetjewellers.shiprocket.co/tracking
We ship within India using trusted carriers like DTDC or Bluedart within 36 hours. We provide free shipping on all orders with no minimum purchase required. Currently, international shipping isn't available, but it's on our roadmap. For returns or damaged items, contact us at support@shwet.co with your order number and relevant details. We handle each case promptly and aim for your satisfaction. For more assistance, email us at support@shwet.co.
